Rq999 Terms and Conditions – Please read before use

General Terms & Conditions

Rq999 is an online entertainment and gaming platform serving users in Bangladesh and beyond. By accessing rq999 through its website, mobile app, or any other digital channel, you agree to be bound by these Terms and Conditions. If you do not accept any part of these terms, please refrain from using the platform.

These Terms and Conditions constitute a legal agreement between rq999 and the user. rq999 reserves the right to amend these terms at any time, and continued use of the platform following any changes will be deemed acceptance of the updated terms.

Account & Eligibility

The following requirements must be met in order to register on rq999:

• You must be at least 18 years old. This platform is strictly prohibited for minors.
• Each person may register only one account. If multiple accounts belonging to the same individual are detected, all associated accounts will be suspended.
• The name, address, phone number, and all other details provided at registration must be accurate and truthful.
• Your account password and login credentials must be kept strictly confidential. You are responsible for all activity that takes place under your account.
• Rq999 may request identity verification documents such as a National ID, passport, or other official documents when required.

Deposit & Payment Policy

Rq999 currently supports deposits via bKash, Nagad, and Rocket. Please keep the following in mind when making a deposit:

• The minimum deposit amount is BDT 200 (two hundred taka).
• Deposits are typically credited to your account within 1–5 minutes.
• Only payment methods registered in your own name are accepted. Deposits made through third parties are not permitted.
• If a deposit fails, please contact the support team. Do not attempt the transaction multiple times on your own.
• Suspicious or unusual deposit attempts may be held for review.

Withdrawal Policy

Please read the following conditions before withdrawing any winnings from rq999:

• Withdrawals can only be made to the same payment method used for the original deposit.
• The minimum withdrawal amount is BDT 500 (five hundred taka).
• Withdrawals on verified accounts are processed within 1–5 minutes.
• The applicable wagering requirements must be met before withdrawing from your bonus balance.
• Large withdrawal requests may require additional processing time for verification.

Bonus & Promotion Policy

Rq999 regularly offers welcome bonuses, reload bonuses, cashback, and special promotions. The following conditions apply to all bonuses:

• Each bonus carries its own wagering requirements. Please read the terms of the relevant offer before claiming any bonus.
• The same person or household may not claim the same promotion more than once.
• Bonuses may only be used on the games specified in the offer.
• Bonus balance and real balance are tracked separately.
• Rq999 reserves the right to modify or cancel any bonus offer at any time.
• If bonus abuse is identified, the relevant bonus and any associated winnings will be forfeited.

Betting & Gaming Rules

Please keep the following in mind when placing a bet on rq999:

• Once a bet is confirmed, it cannot be cancelled. Please verify all details carefully before placing your bet.
• All game outcomes are determined by an internationally certified RNG (Random Number Generator). The process is entirely impartial and cannot be controlled or influenced by any party.
• Rq999 is not responsible for bet delays caused by network issues during live betting.
• If a technical error is detected in any game, the bets for that round will be voided and stakes will be returned.
• The maximum bet limit is set individually for each game.

Prohibited Activities

The following activities are strictly prohibited on rq999 and will result in permanent account closure:

• Operating multiple accounts from the same device or IP address.
• Playing games using bots, scripts, or any automated software.
• Attempting unauthorized access to rq999's servers or systems.
• Using the platform for money laundering or any illegal financial activity.
• Harassing, threatening, or defrauding other members.
• Spreading false information about rq999's brand or services.

Privacy & Data Protection

Rq999 treats the protection of user personal data as its highest priority. We use SSL encryption and advanced security technologies to keep your information safe. Your data is never sold or shared with third parties — except where required by law.

For more details on data protection, please visit our Privacy Policy Visit the page.

Responsible Gaming

Rq999 believes gaming should be a source of entertainment — not addiction. That is why we champion responsible gaming and genuinely care about the wellbeing of our members.

• Members can set daily and weekly deposit limits on their accounts.
• If needed, accounts can be temporarily suspended (from 1 day up to 6 months) or permanently closed.
• Parents and guardians can use parental controls to prevent minors from accessing the platform.
• If you notice signs of gaming addiction, please reach out to our support team.

To learn more about responsible gaming, visit our Responsible Gaming View Page

Account Closure & Suspension

Rq999 may suspend or permanently close an account for any of the following reasons:

• Breach of any provision of these Terms and Conditions.
• Failure to complete verification or providing false information.
• Extended periods of inactivity (12 months or more).
• Financial fraud or suspicious transactions.

Members may also request to close their account at any time. In such cases, any remaining balance may be withdrawn beforehand.

Terms Changes & Updates

Rq999 reserves the right to update these Terms and Conditions at any time. The effective date on the website will be revised accordingly. For significant changes, members will be notified via their registered email or SMS.

Continued use of the platform after any changes have been made will be considered acceptance of the updated terms.